Kotter's Classic Change Model

July 2008 Issue

By Diana Del Bel Belluz, M.A.Sc., P.Eng.

Harvard Business School professor John P. Kotter outlined a change management model in his 1996 book Leading Change. His 8-stage process has become a classic that can benefit any risk management leader wanting to enhance the practice and culture of risk (and change) management within their organization. It is particularly useful for dealing with rational resistance discussed in this month’s Feature Article.

Kotter’s 8-Stage Change Management Process

1. Establish a sense of urgency
   2.  Create a guiding coalition
   3.  Develop a vision and a strategy
   4.  Communicate the change vision
   5.  Empower action
   6.  Generate short-term wins
   7.  Consolidate gains & produce more change
   8.  Anchor new approaches in the culture

Click here to view a brief synopsis of the 8 stages and a commentary on the leadership aspects of Kotter’s change model from D. Quinn Mills, professor emeritus, Harvard Business School.

Follow the links to:

• Read this month's Feature Article - Overcoming Resistance Part 1 - Know Who and What You're Up Against
• Download a printable version of the entire July 2008 issue of the Risk Management Made Simple Advisory.
  
• View the Article Index to access back issues of the Risk Management Made Simple Advisory.